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What do I do if I have not received an answer from you within 48 hours?

The iHeartDR Customer Support team prides itself on providing fast and detailed responses to your questions 7 days a week. Our goal is to respond to each request for information within 12 to 24 hours, although it occasionally may take up to 48 hours for some responses.

If you have not received a response within 48 hours, please re-submit your request, as it may not have been received for a variety of reasons, including some type of server error.

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